Claims workbench/CLM-2026-010611

Professional claim · CMS-1500 · EDI 837P

CLM-2026-010611

Northgate Counseling Center, Behavioral Health. Service 2026-09-05 at office (POS 11). Received 2026-10-18.

Pended

Billed

$375.00

1 line

Allowed

$232.50

if approved

Plan pays

—

Pended

Member owes

—

copay / deductible / 30% coinsurance

Rules engine

Pend

CO16

Decided by

Claims rules engine

2026-10-21 13:43

Member

Resolved through the identity graph

The claim record could not be attached to a resolved identity. Resolve it in the steward queue first.

Coverage and accumulators

Found by member ID

Plan: OPTIONS-PPO PPO group GRP-8997
Coverage period: 2021-06-01 to present
Deductible: $1,272.38 of $1,500.0085%
Out-of-pocket maximum: $1,073.08 of $3,000.0036%
Copays: office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits: 4 of 20 used

Provider

Billing and rendering

Billing provider: Northgate Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI: 4860306727
Network: In network
Rendering NPI: 5042138185
Location: Austin, TX · TIN 78-2836028
Authorisation / referral: none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	90791	Psychiatric diagnostic evaluation	—	1	1	$375.00	$232.50	—	—	PendedCO16
Totals						$375.00	$232.50	—	—

Diagnoses (ICD-10-CM)

1. F41.1 Generalized anxiety disorderprincipal

Claim header

Patient account: PA-406876
Frequency code: 1 (original)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

Check	Result	Code	Detail
Member identity	Fail	CO16	Claim record is not attached to a resolved identity. Claim lacks information needed for adjudication
Eligibility	Pass		Active on 2026-09-05: OPTIONS-PPO (PPO), effective 2021-06-01.
Timely filing	Pass		Received 43 days after service (limit 90).
Duplicate check	Pass		No matching prior claim in the duplicate window.
Prior authorisation	Pass		No line requires precertification.
Provider network	Pass		In-network provider Northgate Counseling Center (4860306727).
Medical necessity	Pass		Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Northgate Counseling Center2026-09-05 15:41
Established patient presents with generalized anxiety disorder; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

Rules enginePended2026-10-21 13:43
Member identity: Claim record is not attached to a resolved identity.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.

Review queue