Claims workbench/CLM-2026-010944
Professional claim · CMS-1500 · EDI 837P

CLM-2026-010944

Lakeside Physical Therapy, Physical Therapy. Service 2026-03-22 at office (POS 11). Received 2026-04-01.

Denied
Billed
$417.00
2 lines
Allowed
$258.54
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-97183-17
Date of birth
1991-05-18
Identity
Verified4 records, confidence 0.96
Claim record
CLMCLM-430212
Relationship
Child, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
N/A PPO group GRP-8381
Coverage period
2021-12-01 to 2026-01-11
Deductible
$878.42 of $1,000.0088%
Out-of-pocket maximum
$1,179.84 of $3,000.0039%
Copays
office $40.00, specialist $75.00, emergency $150.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
4129074496
Network
In network
Rendering NPI
9584183864
Location
Mesa, AZ · TIN 85-1332515
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$168.00$104.16——DeniedCO27
297161PT evaluation, low complexity2511,2$249.00$154.38——DeniedCO27
Totals$417.00$258.54——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-643921
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001005 (verified, link confidence 0.96).
EligibilityFailCO27Date of service 2026-03-22 is after coverage terminated on 2026-01-11.
Expenses incurred after coverage terminated
Timely filingPassReceived 10 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (4129074496).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 2 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-03-22 14:33

    Patient seen for low back pain, unspecified.

  • SystemSystem: Claims system2026-04-01 03:31

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-04-01 13:03

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-03-22 is after coverage terminated on 2026-01-11.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.