Claims workbench/CLM-2026-011031
Institutional claim · UB-04 · Provider portal

CLM-2026-011031

Heritage Imaging Center, Radiology. Service 2026-10-03 at outpatient hospital (POS 22). Received 2026-10-14.

Denied
Billed
$3,006.00
2 lines
Allowed
$1,653.30
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Omar Hunt
Member ID
UHC-97434-51
Date of birth
1938-05-20
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-418951
Relationship
Spouse, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5175
Coverage period
2021-01-01 to 2026-06-23
Deductible
$1,102.82 of $3,500.0032%
Out-of-pocket maximum
$2,121.25 of $10,500.0020%
Copays
office $40.00, specialist $40.00, emergency $250.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Imaging Center
Radiology · taxonomy 2085R0202X
NPI
4466693437
Network
In network
Rendering NPI
4466693437
Location
Atlanta, GA · TIN 36-7680074
Authorisation / referral
PA2025551308 / REF504439

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
176700
rev 0402
Ultrasound abdomen, complete—11$611.00$336.05——DeniedCO27
270553
rev 0610
MRI brain with and without contrast—11,2$2,395.00$1,317.25——DeniedCO27
Totals$3,006.00$1,653.30——
Diagnoses (ICD-10-CM)
  • 1. R07.9 Chest pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
  • 3. R10.9 Unspecified abdominal pain
Claim header
Patient account
PA-558293
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002775 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-10-03 is after coverage terminated on 2026-06-23.
Expenses incurred after coverage terminated
Timely filingPassReceived 11 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025551308 on file for 70553.
Provider networkPassIn-network provider Heritage Imaging Center (4466693437).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Imaging Center2026-10-03 10:11

    Patient seen for chest pain, unspecified.

  • SystemSystem: Claims system2026-10-14 03:48

Attachments

Documents received with the claim

  • Prior auth letterPA2025551308_approval.pdf2 pages

    Utilisation management approval letter for 76700 (Ultrasound abdomen, complete), valid 2026-10-03 to 2027-01-01.

  • Itemized billitemized_PA-558293.pdf3 pages

    Itemised statement totalling $3006.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-10-03 is after coverage terminated on 2026-06-23.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0188232026-09-15Heritage Rehabilitation Center$180.00Denied
CLM-2026-0014302026-07-24Valley Heart Institute$321.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.