Claims workbench/CLM-2026-011070
Institutional claim · UB-04 · EDI 837I

CLM-2026-011070

Sunrise Orthopedic Specialists, Orthopedic Surgery. Service 2026-07-23 to 2026-07-24 at inpatient hospital (POS 21). Received 2026-08-26.

Denied
Billed
$37,088.00
1 line
Allowed
$20,398.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-30389-16
Date of birth
1977-07-20
Identity
Verified3 records, confidence 0.96
Claim record
CLMCLM-430133
Relationship
Spouse, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-0115
Coverage period
2021-10-01 to present
Deductible
$471.55 of $1,500.0031%
Out-of-pocket maximum
$878.61 of $3,000.0029%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
2414063810
Network
In network
Rendering NPI
8442012158
Location
Phoenix, AZ · TIN 14-5056475
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$37,088.00$20,398.40——DeniedCO197
Totals$37,088.00$20,398.40——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
Claim header
Patient account
PA-658995
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-07-23 to 2026-07-26
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-038597 (verified, link confidence 0.96).
EligibilityPassActive on 2026-07-23: SELECT-EPO (EPO), effective 2021-10-01.
Timely filingPassReceived 33 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19727447 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Sunrise Orthopedic Specialists (2414063810).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $37,088.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Orthopedic Specialists2026-07-24 09:01

    Follow-up for unilateral primary osteoarthritis, left knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-26 03:34

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-658995.pdf8 pages

    Itemised statement totalling $37088.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 27447 require precertification; no authorisation number on the claim. High-dollar review: Billed $37,088.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0286362026-06-21Evergreen Family Practice$557.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.