Claims workbench/CLM-2026-011241
Institutional claim · UB-04 · EDI 837I

CLM-2026-011241

Evergreen Diagnostic Imaging, Radiology. Service 2026-07-15 at outpatient hospital (POS 22). Received 2026-08-02.

Needs review
Billed
$4,376.00
3 lines
Allowed
$2,406.80
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member
Carl Rian
Member ID
UHC-07924-72
Date of birth
2005-06-25
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-403006
Relationship
Self, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5610
Coverage period
2024-10-01 to present
Deductible
$729.79 of $1,000.0073%
Out-of-pocket maximum
$606.48 of $3,000.0020%
Copays
office $40.00, specialist $60.00, emergency $250.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
4970897466
Network
In network
Rendering NPI
4970897466
Location
Charlotte, NC · TIN 79-7771528
Authorisation / referral
PA2025859932 / REF362965

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
170553
rev 0610
MRI brain with and without contrast—11$3,001.00$1,650.55——Review
271046
rev 0320
Chest X-ray, two views—11$171.00$94.05——Review
374177
rev 0350
CT abdomen and pelvis with contrast—11,2$1,204.00$662.20——Review
Totals$4,376.00$2,406.80——
Diagnoses (ICD-10-CM)
  • 1. R07.9 Chest pain, unspecifiedprincipal
  • 2. R51.9 Headache, unspecified
Claim header
Patient account
PA-278207
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-040400 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-15: NAVIGATE-HMO (HMO), effective 2024-10-01.
Timely filingPassReceived 18 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025859932 on file for 70553, 74177.
Provider networkPassIn-network provider Evergreen Diagnostic Imaging (4970897466).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Established patient presents with chest pain, unspecified; symptoms reviewed and vitals wi”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Diagnostic Imaging2026-07-15 17:10

    Established patient presents with chest pain, unspecified; symptoms reviewed and vitals within expected range. Note dictated; signature pending.

  • SystemSystem: Claims system2026-08-02 05:13

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

  • Prior auth letterPA2025859932_approval.pdf2 pages

    Utilisation management approval letter for 70553 (MRI brain with and without contrast), valid 2026-07-15 to 2026-10-13.

  • Itemized billitemized_PA-278207.pdf5 pages

    Itemised statement totalling $4376.00 across 3 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Established patient presents with chest pain, unspecified; symptoms reviewed and vitals wi”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.