Claims workbench/CLM-2026-011250
Professional claim · CMS-1500 · Provider portal

CLM-2026-011250

Riverside Bone and Joint Center, Orthopedic Surgery. Service 2026-03-06 at office (POS 11). Received 2026-03-12.

Approved
Billed
$299.00
1 line
Allowed
$185.38
contract rate applied
Plan pays
$135.38
approved
Member owes
$50.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Joe Rose
Member ID
UHC-80700-65
Date of birth
2000-03-27
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-413343
Relationship
Self, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-3640
Coverage period
2025-10-01 to present
Deductible
$1,807.87 of $2,500.0072%
Out-of-pocket maximum
$1,439.70 of $10,000.0014%
Copays
office $25.00, specialist $50.00, emergency $250.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
5897697269
Network
In network
Rendering NPI
5608658154
Location
San Diego, CA · TIN 43-7655262
Authorisation / referral
none / REF543023

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint—11$299.00$185.38$50.00$135.38Paid
Totals$299.00$185.38$50.00$135.38
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-673905
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019217 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-06: NAVIGATE-HMO (HMO), effective 2025-10-01.
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Riverside Bone and Joint Center (5897697269).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Bone and Joint Center2026-03-06 18:17

    Patient seen for pain in right knee. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-03-12 02:29

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-03-12 17:14

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-673905.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$299.00
Plan discount
$113.62
contracted rate
Plan paid
$135.38
You may owe
$50.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0169542026-03-08Meadow Family Practice$452.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.