Claims workbench/CLM-2026-011257
Institutional claim · UB-04 · EDI 837I

CLM-2026-011257

Sunrise Imaging Center, Radiology. Service 2026-05-01 at outpatient hospital (POS 22). Received 2026-05-05.

DeniedOut of networkIdentity on hold: CASE-003389
Billed
$1,842.00
2 lines
Allowed
$828.90
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member
Ray Lynch
Member ID
none on golden record
Date of birth
2004-11-18
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-416434
Relationship
Spouse

Coverage and accumulators

Found by name and date of birth

Plan
SELECT-EPO EPO group N/A
Coverage period
2022-01-01 to present
Deductible
$1,314.01 of $1,500.0088%
Out-of-pocket maximum
$320.20 of $6,000.005%
Copays
office $30.00, specialist $50.00, emergency $150.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Imaging Center
Radiology · taxonomy 2085R0202X
NPI
9630195771
Network
Out of network
Rendering NPI
9630195771
Location
Dallas, TX · TIN 60-5457120
Authorisation / referral
PA2025194381 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
177067
rev 0403
Screening mammography, bilateral—11$281.00$126.45——DeniedCO204
274177
rev 0350
CT abdomen and pelvis with contrast—11,2$1,561.00$702.45——DeniedCO204
Totals$1,842.00$828.90——
Diagnoses (ICD-10-CM)
  • 1. Z12.31 Encounter for screening mammogram for malignant neoplasm of breastprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-184695
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 4 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-003389; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityNoteActive on 2026-05-01: SELECT-EPO (EPO), effective 2022-01-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 4 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025194381 on file for 74177.
Provider networkFailCO204Billing provider 9630195771 is out of network and the EPO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityReviewCO5074177 billed with routine diagnosis Z12.31; clinical notes must support necessity.
Not medically necessary per payer policy
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Imaging Center2026-05-01 14:09

    Established patient presents with encounter for screening mammogram for malignant neoplasm of breast; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-05-05 06:49

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

Attachments

Documents received with the claim

  • Prior auth letterPA2025194381_approval.pdf2 pages

    Utilisation management approval letter for 77067 (Screening mammography, bilateral), valid 2026-05-01 to 2026-07-30.

  • Itemized billitemized_PA-184695.pdf8 pages

    Itemised statement totalling $1842.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Member identity: Member record is in open steward case CASE-003389; payment withheld until the identity is confirmed. Eligibility: Active on 2026-05-01: SELECT-EPO (EPO), effective 2022-01-01. Coverage found by name and date of birth because the claim carried no usable member ID. Provider network: Billing provider 9630195771 is out of network and the EPO plan has no out-of-network benefit. Medical necessity: 74177 billed with routine diagnosis Z12.31; clinical notes must support necessity.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.