Claims workbench/CLM-2026-011398
Professional claim · CMS-1500 · Provider portal

CLM-2026-011398

Evergreen Family Practice, Family Medicine. Service 2025-07-29 at office (POS 11). Received 2026-01-17.

Denied
Billed
$423.00
2 lines
Allowed
$262.26
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-82946-68
Date of birth
2008-07-28
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-424904
Relationship
Child, Columbus, OH

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9454
Coverage period
2022-02-01 to present
Deductible
$849.67 of $1,500.0057%
Out-of-pocket maximum
$764.63 of $3,000.0025%
Copays
office $25.00, specialist $75.00, emergency $150.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
1600303576
Network
In network
Rendering NPI
3765854609
Location
Los Angeles, CA · TIN 10-4370039
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$157.00$97.34——DeniedCO29
299214Office visit, established patient, moderate complexity—11,2$266.00$164.92——DeniedCO29
Totals$423.00$262.26——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
  • 2. E11.9 Type 2 diabetes mellitus without complications
  • 3. J06.9 Acute upper respiratory infection, unspecified
Claim header
Patient account
PA-929269
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005144 (verified, link confidence 0.99).
EligibilityPassActive on 2025-07-29: NAVIGATE-HMO (HMO), effective 2022-02-01.
Timely filingFailCO29Received 172 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Family Practice (1600303576).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Family Practice2025-07-29 14:17

    Follow-up for essential (primary) hypertension. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-01-17 06:47

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Timely filing: Received 172 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.