Claims workbench/CLM-2026-011762
Professional claim · CMS-1500 · Provider portal

CLM-2026-011762

Harbor Physical Therapy, Physical Therapy. Service 2026-06-04 at office (POS 11). Received 2026-07-01.

Approved
Billed
$230.00
2 lines
Allowed
$142.60
contract rate applied
Plan pays
$122.60
approved
Member owes
$20.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-32176-42
Date of birth
1993-01-09
Identity
Verified4 records, confidence 0.96
Claim record
CLMCLM-405413
Relationship
Self, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-1293
Coverage period
2023-05-01 to present
Deductible
$302.03 of $1,500.0020%
Out-of-pocket maximum
$522.28 of $3,000.0017%
Copays
office $20.00, specialist $40.00, emergency $250.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9493518267
Network
In network
Rendering NPI
2473408195
Location
Miami, FL · TIN 59-6364489
Authorisation / referral
none / REF988527

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$188.00$116.56$20.00$96.56Paid
297014Electrical stimulation, unattended—12$42.00$26.04$0.00$26.04Paid
Totals$230.00$142.60$20.00$122.60
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-219215
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003278 (verified, link confidence 0.96).
EligibilityPassActive on 2026-06-04: NAVIGATE-HMO (HMO), effective 2023-05-01.
Timely filingPassReceived 27 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Physical Therapy (9493518267).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Physical Therapy2026-06-04 18:13

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$230.00
Plan discount
$87.40
contracted rate
Plan paid
$122.60
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0107412025-12-01Pinecrest Heart Institute$7,727.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.