Claims workbench/CLM-2026-011795
Professional claim · CMS-1500 · EDI 837P

CLM-2026-011795

Unity Counseling Center, Behavioral Health. Service 2026-04-07 at telehealth (POS 02). Received 2026-05-11.

Denied
Billed
$288.00
1 line
Allowed
$178.56
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-47471-13
Date of birth
1941-05-24
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-406636
Relationship
Self

Coverage and accumulators

Found by member ID

Plan
- PPO group GRP-0904
Coverage period
2021-01-01 to present
Deductible
$609.15 of $1,000.0061%
Out-of-pocket maximum
$471.31 of $2,000.0024%
Copays
office $25.00, specialist $75.00, emergency $150.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Unity Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
6412199344
Network
In network
Rendering NPI
6764196898
Location
Denver, CO · TIN 61-7972607
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$288.00$178.56——DeniedCO18
Totals$288.00$178.56——
Diagnoses (ICD-10-CM)
  • 1. F43.10 Post-traumatic stress disorder, unspecifiedprincipal
  • 2. F90.2 ADHD, combined type
Claim header
Patient account
PA-924412
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-028397 (provisional, link confidence 1.00).
EligibilityPassActive on 2026-04-07: - (PPO), effective 2021-01-01.
Timely filingPassReceived 34 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-011794: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Unity Counseling Center (6412199344).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Counseling Center2026-04-07 15:16

    Established patient presents with post-traumatic stress disorder, unspecified; symptoms reviewed and vitals within expected range. Patient was seen earlier the same day by another provider for an unrelated complaint.

  • SystemSystem: Claims system2026-05-11 02:29

    Edit 018 fired on a different billing provider for the same date of service. Needs review before release.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-011794: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0117942026-04-07Unity Counseling Center$288.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Possible duplicate

Different billing provider; separately payable.