Claims workbench/CLM-2026-011826

Institutional claim · UB-04 · Provider portal

CLM-2026-011826

Heritage GI Associates, Gastroenterology. Service 2025-12-19 at outpatient hospital (POS 22). Received 2026-01-12.

Approved

Billed

$3,428.00

2 lines

Allowed

$1,885.40

contract rate applied

Plan pays

$1,144.72

approved

Member owes

$740.68

copay / deductible / 20% coinsurance

Rules engine

Clean

no reason codes

Decided by

Claims rules engine

2026-10-22 12:44

Member

Resolved through the identity graph

Member: Robert Chen
Member ID: UHC-20989-04
Date of birth: 1981-09-28
Identity: Verified4 records, confidence 0.97
Claim record: CLMCLM-402030
Relationship: Spouse, Las Vegas, NV

Coverage and accumulators

Found by member ID

Plan: CORE-HMO HMO group GRP-7017
Coverage period: 2025-12-01 to present
Deductible: $45.50 of $500.009%
Out-of-pocket maximum: $500.52 of $1,500.0033%
Copays: office $20.00, specialist $40.00, emergency $250.00
Physical therapy visits: 1 of 20 used

Provider

Billing and rendering

Billing provider: Heritage GI Associates
Gastroenterology · taxonomy 207RG0100X
NPI: 1403256369
Network: In network
Rendering NPI: 6088561892
Location: Phoenix, AZ · TIN 80-4628895
Authorisation / referral: PA2025547801 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	45378 rev 0750	Colonoscopy, diagnostic	—	1	1	$2,108.00	$1,159.40	$595.48	$563.92	Paid
2	43239 rev 0750	Upper GI endoscopy with biopsy	—	1	1	$1,320.00	$726.00	$145.20	$580.80	Paid
Totals						$3,428.00	$1,885.40	$740.68	$1,144.72

Diagnoses (ICD-10-CM)

1. Z12.11 Encounter for screening for malignant neoplasm of colonprincipal

Claim header

Patient account: PA-729133
Frequency code: 1 (original)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

Check	Result	Detail
Member identity	Pass	Attached to MBR-003658 (verified, link confidence 0.97).
Eligibility	Pass	Active on 2025-12-19: CORE-HMO (HMO), effective 2025-12-01.
Timely filing	Pass	Received 24 days after service (limit 90).
Duplicate check	Pass	No matching prior claim in the duplicate window.
Prior authorisation	Pass	Authorisation PA2025547801 on file for 45378, 43239.
Provider network	Pass	In-network provider Heritage GI Associates (1403256369).
Medical necessity	Pass	Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass	No bundling conflicts.
Benefit limits	Pass	No limited benefit on this claim.
Completeness	Pass	Required documentation present.
High-dollar review	Pass	Within the auto-adjudication ceiling.

Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Heritage GI Associates2025-12-19 16:33
Patient seen for encounter for screening for malignant neoplasm of colon.

Attachments

Documents received with the claim

Prior auth letterPA2025547801_approval.pdf2 pages
Utilisation management approval letter for 45378 (Colonoscopy, diagnostic), valid 2025-12-19 to 2026-03-19.
Itemized billitemized_PA-729133.pdf4 pages
Itemised statement totalling $3428.00 across 2 lines.

Explanation of benefits

What the member will see

Amount billed

$3,428.00

Plan discount

$1,542.60

contracted rate

Plan paid

$1,144.72

You may owe

$740.68

copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

Rules engineApproved2026-10-22 12:44
Clean claim.

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-034164	2026-09-09	Sunrise Behavioral Health	$292.00	Approved
CLM-2026-032288	2026-09-09	Meadow Regional Medical Center	$919.00	Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.

Review queue Member identity