Claims workbench/CLM-2026-011839
Institutional claim · UB-04 · EDI 837I

CLM-2026-011839

Heritage Medical Group, Internal Medicine. Service 2026-09-13 to 2026-09-14 at inpatient hospital (POS 21). Received 2026-09-29.

Denied
Billed
$163.00
1 line
Allowed
$89.65
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-80479-97
Date of birth
1953-04-11
Identity
Verified5 records, confidence 0.97
Claim record
CLMCLM-423452
Relationship
Spouse, Eden Prairie, MN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-6435
Coverage period
2022-03-01 to present
Deductible
$697.45 of $2,500.0028%
Out-of-pocket maximum
$3,397.11 of $7,500.0045%
Copays
office $20.00, specialist $75.00, emergency $150.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Medical Group
Internal Medicine · taxonomy 207R00000X
NPI
9350331127
Network
In network
Rendering NPI
5075886346
Location
Denver, CO · TIN 85-4450273
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199232
rev 0110
Subsequent hospital care—11$163.00$89.65——DeniedCO18
Totals$163.00$89.65——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
Claim header
Patient account
PA-788875
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
2026-09-13 to 2026-09-16
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002456 (verified, link confidence 0.97).
EligibilityPassActive on 2026-09-13: OPTIONS-PPO (PPO), effective 2022-03-01.
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-011838: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Medical Group (9350331127).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Medical Group2026-09-14 18:11

    Follow-up for essential (primary) hypertension. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-09-29 01:11

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-09-29 12:50

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-788875.pdf7 pages

    Itemised statement totalling $163.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-011838: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0118382026-09-13Heritage Medical Group$163.00Approved
CLM-2026-0196822026-04-16Evergreen Primary Care Associates$33.00Needs review
CLM-2026-0196812026-04-16Evergreen Medical Group$33.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.