Claims workbench/CLM-2026-011880
Professional claim · CMS-1500 · EDI 837P

CLM-2026-011880

Lakeside Behavioral Health, Behavioral Health. Service 2026-07-24 at telehealth (POS 02). Received 2026-08-27.

DeniedOut of network
Billed
$275.00
1 line
Allowed
$123.75
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-00130-55
Date of birth
2002-10-08
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-407312
Relationship
Spouse, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-7392
Coverage period
2024-09-01 to 2026-03-14
Deductible
$254.97 of $500.0051%
Out-of-pocket maximum
$998.76 of $2,000.0050%
Copays
office $25.00, specialist $50.00, emergency $350.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
2763853613
Network
Out of network
Rendering NPI
2207210438
Location
Austin, TX · TIN 90-0644488
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$275.00$123.75——DeniedCO27
Totals$275.00$123.75——
Diagnoses (ICD-10-CM)
  • 1. F43.10 Post-traumatic stress disorder, unspecifiedprincipal
Claim header
Patient account
PA-923527
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-025808 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-07-24 is after coverage terminated on 2026-03-14.
Expenses incurred after coverage terminated
Timely filingPassReceived 34 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Behavioral Health2026-07-24 14:49

    Established patient presents with post-traumatic stress disorder, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-08-27 01:54

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-08-27 10:01

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-07-24 is after coverage terminated on 2026-03-14. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0100792026-07-07Evergreen Family Practice$231.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.