Claims workbench/CLM-2026-011964
Institutional claim · UB-04 · EDI 837I

CLM-2026-011964

Pinecrest Diagnostic Imaging, Radiology. Service 2026-07-01 at outpatient hospital (POS 22). Received 2026-07-26.

Denied
Billed
$2,730.00
3 lines
Allowed
$1,501.50
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-93843-37
Date of birth
1984-10-22
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-412936
Relationship
Child, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5372
Coverage period
2022-09-01 to present
Deductible
$2,224.99 of $3,500.0064%
Out-of-pocket maximum
$1,704.26 of $14,000.0012%
Copays
office $40.00, specialist $50.00, emergency $250.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
8391485629
Network
In network
Rendering NPI
8391485629
Location
Scottsdale, AZ · TIN 15-2373170
Authorisation / referral
none / REF605983

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
177067
rev 0403
Screening mammography, bilateral—11$255.00$140.25——DeniedCO197
276700
rev 0402
Ultrasound abdomen, complete—12$327.00$179.85——DeniedCO197
374177
rev 0350
CT abdomen and pelvis with contrast—11$2,148.00$1,181.40——DeniedCO197
Totals$2,730.00$1,501.50——
Diagnoses (ICD-10-CM)
  • 1. R51.9 Headache, unspecifiedprincipal
  • 2. R10.9 Unspecified abdominal pain
Claim header
Patient account
PA-101473
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-039725 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-01: NAVIGATE-HMO (HMO), effective 2022-09-01.
Timely filingPassReceived 25 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Pinecrest Diagnostic Imaging (8391485629).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Diagnostic Imaging2026-07-01 14:00

    Patient seen for headache, unspecified.

  • SystemSystem: Claims system2026-07-26 00:56

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-07-26 08:32

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-101473.pdf5 pages

    Itemised statement totalling $2730.00 across 3 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 74177 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0287002026-07-08Sunrise Medical Group$523.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.