Claims workbench/CLM-2026-011985
Professional claim · CMS-1500 · Provider portal

CLM-2026-011985

Canyon Medical Group, Internal Medicine. Service 2026-03-26 at office (POS 11). Received 2026-04-03.

Needs review
Billed
$356.00
2 lines
Allowed
$220.72
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-20620-59
Date of birth
1949-04-23
Identity
Verified6 records, confidence 1.00
Claim record
CLMCLM-401205
Relationship
Self, Plano, TX

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-3317
Coverage period
2021-09-01 to present
Deductible
$956.57 of $3,500.0027%
Out-of-pocket maximum
$462.96 of $10,500.004%
Copays
office $40.00, specialist $75.00, emergency $250.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Canyon Medical Group
Internal Medicine · taxonomy 207R00000X
NPI
8659320484
Network
In network
Rendering NPI
5096562868
Location
Tempe, AZ · TIN 54-1037261
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$280.00$173.60——Review
280053Comprehensive metabolic panel—11$76.00$47.12——Review
Totals$356.00$220.72——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
Claim header
Patient account
PA-198335
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-006438 (verified, link confidence 1.00).
EligibilityPassActive on 2026-03-26: SELECT-EPO (EPO), effective 2021-09-01.
Timely filingPassReceived 8 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Canyon Medical Group (8659320484).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Established patient presents with essential (primary) hypertension; symptoms reviewed and ”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Canyon Medical Group2026-03-26 11:58

    Established patient presents with essential (primary) hypertension; symptoms reviewed and vitals within expected range. Note dictated; signature pending.

  • SystemSystem: Claims system2026-04-03 05:55

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Established patient presents with essential (primary) hypertension; symptoms reviewed and ”.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0168482026-07-31Mesa Clinical Laboratories$81.00Approved
CLM-2026-0136482026-01-11Riverside Internal Medicine Associates$256.00Denied
CLM-2026-0136472026-01-11Riverside Internal Medicine Associates$256.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.