Claims workbench/CLM-2026-012232
Professional claim · CMS-1500 · EDI 837P

CLM-2026-012232

Pinecrest Physical Therapy, Physical Therapy. Service 2026-02-20 at office (POS 11). Received 2026-09-10.

Denied
Billed
$453.00
2 lines
Allowed
$280.86
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-76947-21
Date of birth
1940-04-27
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-416617
Relationship
Self, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-3636
Coverage period
2022-08-01 to present
Deductible
$390.92 of $500.0078%
Out-of-pocket maximum
$153.75 of $1,000.0015%
Copays
office $30.00, specialist $60.00, emergency $350.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
6958956446
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$368.00$228.16——DeniedCO29
297140Manual therapy, 15 minutes—11$85.00$52.70——DeniedCO29
Totals$453.00$280.86——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-512982
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-021924 (verified, link confidence 0.99).
EligibilityPassActive on 2026-02-20: MEDICARE-ADV-A (MA), effective 2022-08-01.
Timely filingFailCO29Received 202 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 5 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-02-20 18:39

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-10 01:56

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Timely filing: Received 202 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.