Claims workbench/CLM-2026-012275
Professional claim · CMS-1500 · EDI 837P

CLM-2026-012275

Sunrise Physical Therapy, Physical Therapy. Service 2026-03-25 at office (POS 11). Received 2026-04-08.

Approved
Billed
$171.00
1 line
Allowed
$106.02
contract rate applied
Plan pays
$76.02
approved
Member owes
$30.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-40797-97
Date of birth
1974-01-01
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-419716
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group -
Coverage period
2024-07-01 to present
Deductible
$593.15 of $1,000.0059%
Out-of-pocket maximum
$456.22 of $2,000.0023%
Copays
office $30.00, specialist $50.00, emergency $250.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7462471310
Network
In network
Rendering NPI
5668524163
Location
Tampa, FL · TIN 63-7352988
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$171.00$106.02$30.00$76.02Paid
Totals$171.00$106.02$30.00$76.02
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-115152
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-012820 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-25: OPTIONS-PPO (PPO), effective 2024-07-01.
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Sunrise Physical Therapy (7462471310).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 12 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Physical Therapy2026-03-25 14:11

    Established patient presents with unspecified rotator cuff tear, unspecified shoulder; symptoms reviewed and vitals within expected range. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-04-08 03:20

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-115152.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$171.00
Plan discount
$64.98
contracted rate
Plan paid
$76.02
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.