Claims workbench/CLM-2026-012647
Professional claim · CMS-1500 · Provider portal

CLM-2026-012647

Mesa Physical Therapy, Physical Therapy. Service 2026-05-17 at office (POS 11). Received 2026-06-10.

Approved
Billed
$423.00
2 lines
Allowed
$262.26
contract rate applied
Plan pays
$232.26
approved
Member owes
$30.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-66153-39
Date of birth
1953-08-03
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-427711
Relationship
Self, Dallas, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-8676
Coverage period
2023-05-01 to 2026-07-09
Deductible
$102.62 of $3,500.003%
Out-of-pocket maximum
$5,790.57 of $14,000.0041%
Copays
office $30.00, specialist $60.00, emergency $150.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7870543981
Network
In network
Rendering NPI
2084252453
Location
Houston, TX · TIN 58-9513034
Authorisation / referral
none / REF589272

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$328.00$203.36$30.00$173.36Paid
297140Manual therapy, 15 minutes—11$95.00$58.90$0.00$58.90Paid
Totals$423.00$262.26$30.00$232.26
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-388357
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-026850 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-17: NAVIGATE-HMO (HMO), effective 2023-05-01, terms 2026-07-09.
Timely filingPassReceived 24 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (7870543981).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 1 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-05-17 17:08

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$423.00
Plan discount
$160.74
contracted rate
Plan paid
$232.26
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0079532026-07-28Canyon Cardiovascular Associates$323.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.