Claims workbench/CLM-2026-012660
Professional claim · CMS-1500 · EDI 837P

CLM-2026-012660

Valley Rehabilitation Center, Physical Therapy. Service 2026-03-27 at office (POS 11). Received 2026-05-23.

Denied
Billed
$347.00
2 lines
Allowed
$215.14
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-20750-76
Date of birth
1999-04-06
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-426259
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-7136
Coverage period
2021-09-01 to present
Deductible
$1,152.27 of $1,500.0077%
Out-of-pocket maximum
$773.35 of $3,000.0026%
Copays
office $25.00, specialist $40.00, emergency $350.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Valley Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6713462326
Network
In network
Rendering NPI
6237370278
Location
Tempe, AZ · TIN 20-6528291
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$288.00$178.56——DeniedCO18
297014Electrical stimulation, unattended—11$59.00$36.58——DeniedCO18
Totals$347.00$215.14——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-245413
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019860 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-27: OPTIONS-PPO (PPO), effective 2021-09-01.
Timely filingPassReceived 57 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-012659: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Valley Rehabilitation Center (6713462326).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 1 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Rehabilitation Center2026-03-27 16:38

    Patient seen for pain in right knee.

  • SystemSystem: Claims system2026-05-23 03:23

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-012659: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0126592026-03-27Valley Rehabilitation Center$347.00Approved
CLM-2026-0265652026-02-12Sunrise Internal Medicine Associates$236.00Needs review
CLM-2026-0265642026-02-12Canyon Internal Medicine Associates$236.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.