Claims workbench/CLM-2026-012878
Professional claim · CMS-1500 · EDI 837P

CLM-2026-012878

Evergreen Medical Group, Family Medicine. Service 2025-12-19 at office (POS 11). Received 2026-01-13.

Needs review
Billed
$447.00
2 lines
Allowed
$277.14
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO97
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-69240-19
Date of birth
2007-05-19
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-429145
Relationship
Spouse, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-6965
Coverage period
2021-11-01 to present
Deductible
$243.98 of $1,500.0016%
Out-of-pocket maximum
$2,205.75 of $4,500.0049%
Copays
office $25.00, specialist $75.00, emergency $150.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
5318093783
Network
In network
Rendering NPI
4039946627
Location
Dallas, TX · TIN 84-3883832
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity5911$247.00$153.14——Review
299213Office visit, established patient, low complexity5912$200.00$124.00——Review
Totals$447.00$277.14——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
  • 2. E78.5 Hyperlipidemia, unspecified
Claim header
Patient account
PA-748043
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004009 (verified, link confidence 0.97).
EligibilityPassActive on 2025-12-19: OPTIONS-PPO (PPO), effective 2021-11-01.
Timely filingPassReceived 25 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Medical Group (5318093783).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)ReviewCO97Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
Benefit included in another service already adjudicated
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Medical Group2025-12-19 10:24

    Follow-up for encounter for general adult medical examination without abnormal findings. Plan discussed, medications reconciled. Separate procedure performed at a distinct anatomical site during the same encounter; see operative note for site detail.

  • SystemSystem: Claims system2026-01-13 04:43

    NCCI edit: modifier 59 used on a code pair that is normally bundled. Operative note requested.

Attachments

Documents received with the claim

  • Medical recordrecords_PA-748043.pdf17 pages

    Operative note describing procedures at two distinct anatomical sites.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    Bundling (NCCI): Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
  2. AI recommendationApproved2026-10-23 17:08
    The claim is for an office visit with a new and an established patient, both at low complexity. The provider is in-network, and the member is eligible. The claim passed all deterministic rules except for an NCCI edit due to the use of modifier 59 on a normally bundled code pair. However, the clinical note and operative note confirm that the procedures were performed at distinct anatomical sites, justifying the use of modifier 59. Therefore, the claim is approved.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-22 12:43 · 2d47a998
  4. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-23 17:08 · 7309395d

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Approvedconfidence 0.95 Validated

The claim is for an office visit with a new and an established patient, both at low complexity. The provider is in-network, and the member is eligible. The claim passed all deterministic rules except for an NCCI edit due to the use of modifier 59 on a normally bundled code pair. However, the clinical note and operative note confirm that the procedures were performed at distinct anatomical sites, justifying the use of modifier 59. Therefore, the claim is approved.

Evidence cited: [C][DX][L1][L2][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][R-high_dollar][N1][N2][A1]
Latency
2,309 ms
Tokens
1,296 in / 244 out
Cost
$0.0018
Input hash 3243168bcf6856cd… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
515 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: approve

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Unbundling supported

Modifier 59 supported: distinct anatomical site documented.