Claims workbench/CLM-2026-012889
Professional claim · CMS-1500 · Provider portal

CLM-2026-012889

Heritage Primary Care Associates, Family Medicine. Service 2026-06-11 at office (POS 11). Received 2026-07-15.

Denied
Billed
$222.00
2 lines
Allowed
$137.64
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-38298-68
Date of birth
1976-06-06
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-430657
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
UNKNOWN PPO group GRP-8186
Coverage period
2024-11-01 to present
Deductible
$1,614.49 of $2,500.0065%
Out-of-pocket maximum
$1,983.48 of $5,000.0040%
Copays
office $40.00, specialist $75.00, emergency $250.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
8400209101
Network
In network
Rendering NPI
7766253166
Location
San Diego, CA · TIN 62-9200818
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$192.00$119.04——DeniedCO18
290471Immunization administration—12$30.00$18.60——DeniedCO18
Totals$222.00$137.64——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
  • 2. J06.9 Acute upper respiratory infection, unspecified
  • 3. I10 Essential (primary) hypertension
Claim header
Patient account
PA-369143
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001114 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-11: UNKNOWN (PPO), effective 2024-11-01.
Timely filingPassReceived 34 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-012888: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Primary Care Associates (8400209101).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Primary Care Associates2026-06-11 15:13

    Patient seen for type 2 diabetes mellitus without complications.

  • SystemSystem: Claims system2026-07-15 01:50

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-07-15 08:42

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-012888: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0128882026-06-11Heritage Primary Care Associates$222.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.