Claims workbench/CLM-2026-012908
Professional claim · CMS-1500 · Provider portal

CLM-2026-012908

Pinecrest Physical Therapy, Physical Therapy. Service 2026-08-02 at office (POS 11). Received 2026-09-13.

Approved
Billed
$275.00
2 lines
Allowed
$170.50
contract rate applied
Plan pays
$130.50
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-38152-13
Date of birth
1976-03-21
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-429151
Relationship
Self, Sacramento, CA

Coverage and accumulators

Found by member ID

Plan
NULL PPO group NULL
Coverage period
2024-03-01 to present
Deductible
$44.88 of $500.009%
Out-of-pocket maximum
$232.15 of $2,000.0012%
Copays
office $40.00, specialist $75.00, emergency $250.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
9998269507
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$236.00$146.32$40.00$106.32Paid
297014Electrical stimulation, unattended—12$39.00$24.18$0.00$24.18Paid
Totals$275.00$170.50$40.00$130.50
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-891294
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-043120 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-02: NULL (PPO), effective 2024-03-01.
Timely filingPassReceived 42 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 16 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-08-02 15:28

    Patient seen for pain in right knee.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$275.00
Plan discount
$104.50
contracted rate
Plan paid
$130.50
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.