Claims workbench/CLM-2026-012984
Professional claim · CMS-1500 · EDI 837P

CLM-2026-012984

Evergreen Rehabilitation Center, Physical Therapy. Service 2026-04-14 at office (POS 11). Received 2026-05-26.

Approved
Billed
$294.00
2 lines
Allowed
$182.28
contract rate applied
Plan pays
$142.28
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-83917-22
Date of birth
1947-10-26
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-420974
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5380
Coverage period
2025-06-01 to present
Deductible
$170.35 of $2,500.007%
Out-of-pocket maximum
$2,769.78 of $10,000.0028%
Copays
office $40.00, specialist $60.00, emergency $250.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
8258289502
Network
In network
Rendering NPI
9637684256
Location
Phoenix, AZ · TIN 14-6171767
Authorisation / referral
none / REF592989

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$201.00$124.62$40.00$84.62Paid
297140Manual therapy, 15 minutes—12$93.00$57.66$0.00$57.66Paid
Totals$294.00$182.28$40.00$142.28
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-734572
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019201 (verified, link confidence 1.00).
EligibilityPassActive on 2026-04-14: NAVIGATE-HMO (HMO), effective 2025-06-01.
Timely filingPassReceived 42 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Rehabilitation Center (8258289502).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 10 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Rehabilitation Center2026-04-14 12:25

    Patient seen for unspecified rotator cuff tear, unspecified shoulder.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$294.00
Plan discount
$111.72
contracted rate
Plan paid
$142.28
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.