Claims workbench/CLM-2026-013115
Professional claim · CMS-1500 · EDI 837P

CLM-2026-013115

Heritage Rehabilitation Center, Physical Therapy. Service 2026-04-04 at office (POS 11). Received 2026-04-28.

Approved
Billed
$280.00
1 line
Allowed
$173.60
contract rate applied
Plan pays
$133.60
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-21597-01
Date of birth
1964-01-22
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-432232
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-9008
Coverage period
2023-07-01 to present
Deductible
$845.80 of $1,000.0085%
Out-of-pocket maximum
$810.14 of $3,000.0027%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
4933805929
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$280.00$173.60$40.00$133.60Paid
Totals$280.00$173.60$40.00$133.60
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-157808
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-028143 (verified, link confidence 1.00).
EligibilityPassActive on 2026-04-04: NULL (PPO), effective 2023-07-01.
Timely filingPassReceived 24 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-04-04 17:14

    Patient seen for low back pain, unspecified.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$280.00
Plan discount
$106.40
contracted rate
Plan paid
$133.60
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.