Claims workbench/CLM-2026-013170
Institutional claim · UB-04 · Provider portal

CLM-2026-013170

Harbor Imaging Center, Radiology. Service 2026-04-20 at outpatient hospital (POS 22). Received 2026-05-05.

Denied
Billed
$2,581.00
2 lines
Allowed
$1,419.55
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-24562-31
Date of birth
1975-01-03
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-407733
Relationship
Child, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9875
Coverage period
2021-11-01 to present
Deductible
$166.15 of $1,500.0011%
Out-of-pocket maximum
$355.33 of $6,000.006%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Imaging Center
Radiology · taxonomy 2085R0202X
NPI
3423421452
Network
In network
Rendering NPI
3423421452
Location
Denver, CO · TIN 47-9293451
Authorisation / referral
none / REF242692

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
176700
rev 0402
Ultrasound abdomen, complete—11$524.00$288.20——DeniedCO197
274177
rev 0350
CT abdomen and pelvis with contrast—12$2,057.00$1,131.35——DeniedCO197
Totals$2,581.00$1,419.55——
Diagnoses (ICD-10-CM)
  • 1. Z12.31 Encounter for screening mammogram for malignant neoplasm of breastprincipal
Claim header
Patient account
PA-411680
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011222 (verified, link confidence 0.99).
EligibilityPassActive on 2026-04-20: NAVIGATE-HMO (HMO), effective 2021-11-01.
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Harbor Imaging Center (3423421452).
Medical necessityReviewCO5074177 billed with routine diagnosis Z12.31; clinical notes must support necessity.
Not medically necessary per payer policy
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Imaging Center2026-04-20 15:32

    Follow-up for encounter for screening mammogram for malignant neoplasm of breast. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-05-05 02:29

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-05-05 09:56

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-411680.pdf2 pages

    Itemised statement totalling $2581.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 74177 require precertification; no authorisation number on the claim. Medical necessity: 74177 billed with routine diagnosis Z12.31; clinical notes must support necessity.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.