Claims workbench/CLM-2026-013286
Professional claim · CMS-1500 · EDI 837P

CLM-2026-013286

Heritage Physical Therapy, Physical Therapy. Service 2026-02-12 at office (POS 11). Received 2026-03-29.

Approved
Billed
$535.00
3 lines
Allowed
$331.70
contract rate applied
Plan pays
$291.70
approved
Member owes
$40.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-78541-97
Date of birth
1988-10-27
Identity
Verified3 records, confidence 0.94
Claim record
CLMCLM-407219
Relationship
Self, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-2909
Coverage period
2022-08-01 to present
Deductible
$340.32 of $2,500.0014%
Out-of-pocket maximum
$1,938.26 of $10,000.0019%
Copays
office $40.00, specialist $40.00, emergency $150.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
9505554250
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$190.00$117.80$40.00$77.80Paid
297161PT evaluation, low complexity2511$250.00$155.00$0.00$155.00Paid
397140Manual therapy, 15 minutes2512$95.00$58.90$0.00$58.90Paid
Totals$535.00$331.70$40.00$291.70
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-365758
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013221 (verified, link confidence 0.94).
EligibilityPassActive on 2026-02-12: OPTIONS-PPO (PPO), effective 2022-08-01.
Timely filingPassReceived 45 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-02-12 18:11

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$535.00
Plan discount
$203.30
contracted rate
Plan paid
$291.70
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0245542026-01-09Evergreen Family Practice$271.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.