Claims workbench/CLM-2026-013324
Professional claim · CMS-1500 · EDI 837P

CLM-2026-013324

Lakeside Physical Therapy, Physical Therapy. Service 2026-01-04 at office (POS 11). Received 2026-01-31.

Denied
Billed
$566.00
2 lines
Allowed
$350.92
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
LIM
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-39209-26
Date of birth
2001-12-03
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-401899
Relationship
Self, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-1891
Coverage period
2025-05-01 to present
Deductible
$83.88 of $500.0017%
Out-of-pocket maximum
$346.22 of $1,000.0035%
Copays
office $20.00, specialist $75.00, emergency $150.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
4129074496
Network
In network
Rendering NPI
2328595287
Location
Mesa, AZ · TIN 85-1332515
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes5941$332.00$205.84——DeniedLIM
297161PT evaluation, low complexity5911$234.00$145.08——DeniedLIM
Totals$566.00$350.92——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-687880
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009279 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-04: MEDICARE-ADV-A (MA), effective 2025-05-01.
Timely filingPassReceived 27 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (4129074496).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)ReviewCO97Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
Benefit included in another service already adjudicated
Benefit limitsFailLIMPhysical therapy visits used 22 of 20 for the plan year.
Benefit limit reached
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-01-04 18:33

    Patient seen for pain in right knee.

  • SystemSystem: Claims system2026-01-31 06:33

    Member has used the annual physical-therapy visit benefit for the plan year.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-01-31 12:38

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Bundling (NCCI): Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service. Benefit limits: Physical therapy visits used 22 of 20 for the plan year.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0111922026-03-14Cornerstone Internal Medicine Associates$71.00Approved
CLM-2026-0085182026-01-30Lakeside Physical Therapy$373.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedLIMscenario: Benefit limit

Annual visit limit exhausted.