Claims workbench/CLM-2026-013381
Professional claim · CMS-1500 · EDI 837P

CLM-2026-013381

Pinecrest Bone and Joint Center, Orthopedic Surgery. Service 2026-02-12 at office (POS 11). Received 2026-03-20.

Needs review
Billed
$294.00
1 line
Allowed
$182.28
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-24963-18
Date of birth
1991-08-09
Identity
Verified5 records, confidence 0.98
Claim record
CLMCLM-419824
Relationship
Spouse, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
NULL PPO group -
Coverage period
2021-04-01 to present
Deductible
$101.26 of $1,000.0010%
Out-of-pocket maximum
$1,803.27 of $4,000.0045%
Copays
office $40.00, specialist $75.00, emergency $150.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
2148364427
Network
In network
Rendering NPI
8931387608
Location
Tampa, FL · TIN 14-7269323
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint—11$294.00$182.28——Review
Totals$294.00$182.28——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. S83.241A Other tear of medial meniscus, right knee, initial encounter
  • 3. M17.12 Unilateral primary osteoarthritis, left knee
Claim header
Patient account
PA-328521
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003041 (verified, link confidence 0.98).
EligibilityPassActive on 2026-02-12: NULL (PPO), effective 2021-04-01.
Timely filingPassReceived 36 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Bone and Joint Center (2148364427).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Follow-up for pain in right knee. Plan discussed, medications reconciled. Note dictated; s”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Bone and Joint Center2026-02-12 16:18

    Follow-up for pain in right knee. Plan discussed, medications reconciled. Note dictated; signature pending.

  • SystemSystem: Claims system2026-03-20 02:32

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    Completeness: Documentation incomplete: “Follow-up for pain in right knee. Plan discussed, medications reconciled. Note dictated; s”.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0200862025-12-05Mesa Bone and Joint Center$9,845.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.