Claims workbench/CLM-2026-013425
Professional claim · CMS-1500 · EDI 837P

CLM-2026-013425

Heritage Physical Therapy, Physical Therapy. Service 2026-02-19 at office (POS 11). Received 2026-02-25.

Approved
Billed
$229.00
2 lines
Allowed
$141.98
contract rate applied
Plan pays
$101.98
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-03252-20
Date of birth
1990-11-24
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-420850
Relationship
Spouse, Plano, TX

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-2790
Coverage period
2023-10-01 to present
Deductible
$791.10 of $3,500.0023%
Out-of-pocket maximum
$3,102.87 of $7,000.0044%
Copays
office $40.00, specialist $60.00, emergency $150.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
7071760418
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$180.00$111.60$40.00$71.60Paid
297014Electrical stimulation, unattended—12$49.00$30.38$0.00$30.38Paid
Totals$229.00$141.98$40.00$101.98
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-276493
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015735 (verified, link confidence 0.99).
EligibilityPassActive on 2026-02-19: OPTIONS-PPO (PPO), effective 2023-10-01.
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 0 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-02-19 13:10

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$229.00
Plan discount
$87.02
contracted rate
Plan paid
$101.98
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0280682026-08-04Unity Medical Group$223.00Approved
CLM-2026-0023142026-03-01Lakeside Physical Therapy$9,153.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.