Claims workbench/CLM-2026-013501
Institutional claim · UB-04 · EDI 837I

CLM-2026-013501

Riverside Digestive Health Center, Gastroenterology. Service 2026-09-15 at outpatient hospital (POS 22). Received 2026-09-20.

Denied
Billed
$3,843.00
2 lines
Allowed
$2,113.65
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-85521-93
Date of birth
1959-11-20
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-404939
Relationship
Child, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-9325
Coverage period
2023-08-01 to present
Deductible
$2,130.34 of $2,500.0085%
Out-of-pocket maximum
$3,680.84 of $7,500.0049%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
9435046427
Network
In network
Rendering NPI
3906264379
Location
Atlanta, GA · TIN 82-1240911
Authorisation / referral
none / REF131939

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
143239
rev 0750
Upper GI endoscopy with biopsy—11$1,687.00$927.85——DeniedCO197
245378
rev 0750
Colonoscopy, diagnostic—11,2$2,156.00$1,185.80——DeniedCO197
Totals$3,843.00$2,113.65——
Diagnoses (ICD-10-CM)
  • 1. R10.13 Epigastric painprincipal
  • 2. K21.9 Gastro-esophageal reflux disease without esophagitis
Claim header
Patient account
PA-841127
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-044602 (verified, link confidence 0.99).
EligibilityPassActive on 2026-09-15: CORE-HMO (HMO), effective 2023-08-01.
Timely filingPassReceived 5 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19743239, 45378 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Riverside Digestive Health Center (9435046427).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Digestive Health Center2026-09-15 13:44

    Established patient presents with epigastric pain; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-20 04:06

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-09-20 08:57

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-841127.pdf2 pages

    Itemised statement totalling $3843.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 43239, 45378 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.