Claims workbench/CLM-2026-013561
Professional claim · CMS-1500 · EDI 837P

CLM-2026-013561

Lakeside Endocrine Associates, Endocrinology. Service 2026-01-20 at office (POS 11). Received 2026-02-20.

PendedOut of networkIdentity on hold: CASE-002429
Billed
$496.00
2 lines
Allowed
$223.20
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1991-05-21
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-402103
Relationship
Self

Coverage and accumulators

Found by name and date of birth

Plan
- PPO group GRP-4228
Coverage period
2025-05-01 to present
Deductible
$145.47 of $500.0029%
Out-of-pocket maximum
$255.77 of $2,000.0013%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Endocrine Associates
Endocrinology · taxonomy 207RE0101X
NPI
5648838790
Network
Out of network
Rendering NPI
7923647524
Location
Mesa, AZ · TIN 27-1877258
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$293.00$131.85——PendedIDQ
295251Continuous glucose monitoring, analysis—12$203.00$91.35——PendedIDQ
Totals$496.00$223.20——
Diagnoses (ICD-10-CM)
  • 1. E03.9 Hypothyroidism, unspecifiedprincipal
Claim header
Patient account
PA-998239
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-002429; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityNoteActive on 2026-01-20: - (PPO), effective 2025-05-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 31 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Endocrine Associates2026-01-20 15:57

    Established patient presents with hypothyroidism, unspecified; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-22 12:44
    Member identity: Member record is in open steward case CASE-002429; payment withheld until the identity is confirmed. Eligibility: Active on 2026-01-20: - (PPO), effective 2025-05-01. Coverage found by name and date of birth because the claim carried no usable member ID. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.