Claims workbench/CLM-2026-013669
Institutional claim · UB-04 · EDI 837I

CLM-2026-013669

Heritage Digestive Health Center, Gastroenterology. Service 2026-04-22 at outpatient hospital (POS 22). Received 2026-05-06.

Denied
Billed
$263.00
1 line
Allowed
$144.65
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-65445-38
Date of birth
1971-04-04
Identity
Verified6 records, confidence 0.97
Claim record
CLMCLM-408613
Relationship
Self, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-4562
Coverage period
2021-11-01 to 2026-01-02
Deductible
$1,087.00 of $3,500.0031%
Out-of-pocket maximum
$1,109.73 of $10,500.0011%
Copays
office $20.00, specialist $75.00, emergency $150.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
4437349366
Network
In network
Rendering NPI
7114359327
Location
San Diego, CA · TIN 67-1701611
Authorisation / referral
none / REF370277

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
188305
rev 0310
Surgical pathology, level IV—11$263.00$144.65——DeniedCO27
Totals$263.00$144.65——
Diagnoses (ICD-10-CM)
  • 1. K58.0 Irritable bowel syndrome with diarrheaprincipal
Claim header
Patient account
PA-980359
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001601 (verified, link confidence 0.97).
EligibilityFailCO27Date of service 2026-04-22 is after coverage terminated on 2026-01-02.
Expenses incurred after coverage terminated
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Digestive Health Center (4437349366).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Digestive Health Center2026-04-22 17:55

    Follow-up for irritable bowel syndrome with diarrhea. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-05-06 03:52

Attachments

Documents received with the claim

  • Itemized billitemized_PA-980359.pdf6 pages

    Itemised statement totalling $263.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-04-22 is after coverage terminated on 2026-01-02.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0208362026-09-11Desert Medical Group$568.00Denied
CLM-2026-0167142026-09-16Canyon Primary Care Associates$452.00Denied
CLM-2026-0201792026-08-12Sunrise GI Associates$305.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.