Claims workbench/CLM-2026-013968
Professional claim · CMS-1500 · EDI 837P

CLM-2026-013968

Evergreen Rehabilitation Center, Physical Therapy. Service 2026-07-05 at office (POS 11). Received 2026-08-13.

Approved
Billed
$321.00
2 lines
Allowed
$199.02
contract rate applied
Plan pays
$169.02
approved
Member owes
$30.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-97525-84
Date of birth
1957-08-01
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-432457
Relationship
Spouse, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9258
Coverage period
2023-08-01 to present
Deductible
$683.59 of $2,500.0027%
Out-of-pocket maximum
$1,726.12 of $5,000.0035%
Copays
office $30.00, specialist $40.00, emergency $150.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
8258289502
Network
In network
Rendering NPI
7268666907
Location
Phoenix, AZ · TIN 14-6171767
Authorisation / referral
none / REF525793

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$112.00$69.44$30.00$39.44Paid
297161PT evaluation, low complexity—11,2$209.00$129.58$0.00$129.58Paid
Totals$321.00$199.02$30.00$169.02
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-284427
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-032764 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-05: NAVIGATE-HMO (HMO), effective 2023-08-01.
Timely filingPassReceived 39 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Rehabilitation Center (8258289502).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 5 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Rehabilitation Center2026-07-05 18:55

    Follow-up for unspecified rotator cuff tear, unspecified shoulder. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$321.00
Plan discount
$121.98
contracted rate
Plan paid
$169.02
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0166512026-06-18Pinecrest Regional Medical Center$2,330.00Approved
CLM-2026-0249322026-04-16Meadow Cardiovascular Associates$719.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.