Claims workbench/CLM-2026-013984
Professional claim · CMS-1500 · EDI 837P

CLM-2026-013984

Evergreen Rehabilitation Center, Physical Therapy. Service 2026-03-20 at office (POS 11). Received 2026-03-30.

Approved
Billed
$168.00
1 line
Allowed
$104.16
contract rate applied
Plan pays
$84.16
approved
Member owes
$20.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-89666-89
Date of birth
1991-08-23
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-413630
Relationship
Self, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-9981
Coverage period
2023-03-01 to present
Deductible
$533.68 of $1,500.0036%
Out-of-pocket maximum
$1,043.59 of $6,000.0017%
Copays
office $20.00, specialist $50.00, emergency $150.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
8258289502
Network
In network
Rendering NPI
7597029819
Location
Phoenix, AZ · TIN 14-6171767
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$168.00$104.16$20.00$84.16Paid
Totals$168.00$104.16$20.00$84.16
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-654462
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001438 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-20: OPTIONS-PPO (PPO), effective 2023-03-01.
Timely filingPassReceived 10 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Rehabilitation Center (8258289502).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 19 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Rehabilitation Center2026-03-20 18:35

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$168.00
Plan discount
$63.84
contracted rate
Plan paid
$84.16
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Benefit limits: Physical therapy visits used 19 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0164772025-11-25Meadow Clinical Laboratories$95.00Needs review
CLM-2026-0164762025-11-25Meadow Clinical Laboratories$95.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.