Claims workbench/CLM-2026-014063
Institutional claim · UB-04 · EDI 837I

CLM-2026-014063

Unity Digestive Health Center, Gastroenterology. Service 2026-07-22 at outpatient hospital (POS 22). Received 2026-08-07.

Denied
Billed
$2,831.00
2 lines
Allowed
$1,557.05
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-73946-07
Date of birth
1992-04-08
Identity
Verified5 records, confidence 0.96
Claim record
CLMCLM-411597
Relationship
Self, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-9564
Coverage period
2021-05-01 to present
Deductible
$368.03 of $500.0074%
Out-of-pocket maximum
$334.59 of $1,500.0022%
Copays
office $40.00, specialist $40.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Unity Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
9735187566
Network
In network
Rendering NPI
6216670508
Location
Austin, TX · TIN 73-9134731
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
145378
rev 0750
Colonoscopy, diagnostic—11$2,488.00$1,368.40——DeniedCO197
288305
rev 0310
Surgical pathology, level IV—12$343.00$188.65——DeniedCO197
Totals$2,831.00$1,557.05——
Diagnoses (ICD-10-CM)
  • 1. R10.13 Epigastric painprincipal
Claim header
Patient account
PA-681175
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-021477 (verified, link confidence 0.96).
EligibilityPassActive on 2026-07-22: CHOICE-PLUS-PPO (PPO), effective 2021-05-01.
Timely filingPassReceived 16 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19745378 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Unity Digestive Health Center (9735187566).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Digestive Health Center2026-07-22 10:21

    Patient seen for epigastric pain.

  • SystemSystem: Claims system2026-08-07 01:54

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-08-07 12:34

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-681175.pdf4 pages

    Itemised statement totalling $2831.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 45378 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0026312026-02-17Heritage Family Practice$216.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.