Claims workbench/CLM-2026-014079
Institutional claim · UB-04 · Provider portal

CLM-2026-014079

Desert Diagnostic Imaging, Radiology. Service 2026-09-06 at outpatient hospital (POS 22). Received 2026-10-02.

Denied
Billed
$2,492.00
2 lines
Allowed
$1,370.60
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-06383-65
Date of birth
1997-07-16
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-420442
Relationship
Self, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-7033
Coverage period
2022-03-01 to present
Deductible
$727.80 of $1,000.0073%
Out-of-pocket maximum
$193.03 of $4,000.005%
Copays
office $20.00, specialist $75.00, emergency $150.00
Physical therapy visits
9 of 20 used

Provider

Billing and rendering

Billing provider
Desert Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
2571625872
Network
In network
Rendering NPI
2571625872
Location
Dallas, TX · TIN 43-0454627
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
174177
rev 0350
CT abdomen and pelvis with contrast—11$2,337.00$1,285.35——DeniedCO197
271046
rev 0320
Chest X-ray, two views—11$155.00$85.25——DeniedCO197
Totals$2,492.00$1,370.60——
Diagnoses (ICD-10-CM)
  • 1. R51.9 Headache, unspecifiedprincipal
  • 2. R07.9 Chest pain, unspecified
Claim header
Patient account
PA-179224
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-041251 (verified, link confidence 0.99).
EligibilityPassActive on 2026-09-06: SELECT-EPO (EPO), effective 2022-03-01.
Timely filingPassReceived 26 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Desert Diagnostic Imaging (2571625872).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Diagnostic Imaging2026-09-06 16:28

    Patient seen for headache, unspecified.

  • SystemSystem: Claims system2026-10-02 05:01

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-10-02 12:48

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-179224.pdf9 pages

    Itemised statement totalling $2492.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 74177 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0283822026-09-10Evergreen Family Practice$29.00Approved
CLM-2026-0039502026-07-24Pinecrest Regional Medical Center$2,239.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.