Claims workbench/CLM-2026-014125
Professional claim · CMS-1500 · EDI 837P

CLM-2026-014125

Lakeside Endocrine Associates, Endocrinology. Service 2025-12-20 at office (POS 11). Received 2026-01-17.

Needs reviewOut of network
Billed
$404.00
2 lines
Allowed
$181.80
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-54496-81
Date of birth
1978-07-25
Identity
Verified3 records, confidence 0.96
Claim record
CLMCLM-425934
Relationship
Spouse, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-5202
Coverage period
2024-01-01 to present
Deductible
$746.12 of $1,000.0075%
Out-of-pocket maximum
$724.59 of $3,000.0024%
Copays
office $20.00, specialist $60.00, emergency $250.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Endocrine Associates
Endocrinology · taxonomy 207RE0101X
NPI
5648838790
Network
Out of network
Rendering NPI
4914385289
Location
Mesa, AZ · TIN 27-1877258
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199215Office visit, established patient, high complexity—11$359.00$161.55——Review
283036Hemoglobin A1c2511$45.00$20.25——Review
Totals$404.00$181.80——
Diagnoses (ICD-10-CM)
  • 1. E03.9 Hypothyroidism, unspecifiedprincipal
  • 2. E05.90 Thyrotoxicosis, unspecified
Claim header
Patient account
PA-708973
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005274 (verified, link confidence 0.96).
EligibilityPassActive on 2025-12-20: MEDICARE-ADV-B (MA), effective 2024-01-01.
Timely filingPassReceived 28 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Patient seen for hypothyroidism, unspecified. Note dictated; signature pending.”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Endocrine Associates2025-12-20 10:21

    Patient seen for hypothyroidism, unspecified. Note dictated; signature pending.

  • SystemSystem: Claims system2026-01-17 05:09

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply. Completeness: Documentation incomplete: “Patient seen for hypothyroidism, unspecified. Note dictated; signature pending.”.
  2. AI recommendationPended2026-10-23 19:14
    The claim is pended due to incomplete documentation. The clinical note indicates that the note is dictated but the signature is pending, and a development letter has been sent to the provider. The claim cannot be adjudicated until the missing signature is provided.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-23 19:14 · 727438cd

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0107722026-08-18Unity Cardiovascular Associates$374.00Approved

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Pendedconfidence 0.95 Validated
  • CO16 Claim lacks information needed for adjudication

The claim is pended due to incomplete documentation. The clinical note indicates that the note is dictated but the signature is pending, and a development letter has been sent to the provider. The claim cannot be adjudicated until the missing signature is provided.

Evidence cited: [R-completeness][N1][N2]
Latency
1,093 ms
Tokens
1,205 in / 110 out
Cost
$0.0013
Input hash 98188c1f86672e1f… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
Reason codes *
  • CO16 Claim lacks information needed for adjudication
313 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: pend

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.