Claims workbench/CLM-2026-014139
Professional claim · CMS-1500 · EDI 837P

CLM-2026-014139

Northgate Counseling Center, Behavioral Health. Service 2026-08-29 at office (POS 11). Received 2026-08-31.

Denied
Billed
$291.00
1 line
Allowed
$180.42
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-29195-03
Date of birth
1989-02-19
Identity
Verified6 records, confidence 0.94
Claim record
CLMCLM-404727
Relationship
Self, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-5518
Coverage period
2023-12-01 to 2026-08-22
Deductible
$603.66 of $1,000.0060%
Out-of-pocket maximum
$549.81 of $3,000.0018%
Copays
office $40.00, specialist $40.00, emergency $250.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
4860306727
Network
In network
Rendering NPI
7718289565
Location
Austin, TX · TIN 78-2836028
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190837Psychotherapy, 60 minutes—11$291.00$180.42——DeniedCO27
Totals$291.00$180.42——
Diagnoses (ICD-10-CM)
  • 1. F43.10 Post-traumatic stress disorder, unspecifiedprincipal
Claim header
Patient account
PA-318880
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-017638 (verified, link confidence 0.94).
EligibilityFailCO27Date of service 2026-08-29 is after coverage terminated on 2026-08-22.
Expenses incurred after coverage terminated
Timely filingPassReceived 2 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Northgate Counseling Center (4860306727).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Counseling Center2026-08-29 16:29

    Follow-up for post-traumatic stress disorder, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-31 03:45

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-08-31 13:06

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-08-29 is after coverage terminated on 2026-08-22.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0287352026-09-03Lakeside Imaging Center$2,360.00Denied
CLM-2026-0016182026-06-07Unity Primary Care Associates$458.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.