Claims workbench/CLM-2026-014217
Institutional claim · UB-04 · EDI 837I

CLM-2026-014217

Pinecrest Regional Medical Center, Emergency Medicine. Service 2026-05-11 at emergency room (POS 23). Received 2026-06-02.

DeniedOut of network
Billed
$1,358.00
1 line
Allowed
$746.90
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-24980-13
Date of birth
1939-04-11
Identity
Verified4 records, confidence 0.97
Claim record
CLMCLM-403805
Relationship
Spouse, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-7064
Coverage period
2021-06-01 to 2026-01-15
Deductible
$225.10 of $1,500.0015%
Out-of-pocket maximum
$1,170.89 of $3,000.0039%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Regional Medical Center
Emergency Medicine · taxonomy 207P00000X
NPI
1000861728
Network
Out of network
Rendering NPI
1000861728
Location
Austin, TX · TIN 41-0807117
Authorisation / referral
none / REF321926

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199284
rev 0450
Emergency department visit, high severity—11$1,358.00$746.90——DeniedCO27
Totals$1,358.00$746.90——
Diagnoses (ICD-10-CM)
  • 1. R10.9 Unspecified abdominal painprincipal
  • 2. J18.9 Pneumonia, unspecified organism
Claim header
Patient account
PA-604694
Frequency code
1 (original)
Accident
Yes
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019580 (verified, link confidence 0.97).
EligibilityFailCO27Date of service 2026-05-11 is after coverage terminated on 2026-01-15.
Expenses incurred after coverage terminated
Timely filingPassReceived 22 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkReviewNETOut-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record.
Out-of-network provider
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Regional Medical Center2026-05-11 09:32

    Patient seen for unspecified abdominal pain.

  • SystemSystem: Claims system2026-06-02 04:07

Attachments

Documents received with the claim

  • Itemized billitemized_PA-604694.pdf3 pages

    Itemised statement totalling $1358.00 across 1 line.

  • Er reported_report_PA-604694.pdf2 pages

    Emergency department record: triage acuity 3, chief complaint unspecified abdominal pain.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-05-11 is after coverage terminated on 2026-01-15. Provider network: Out-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0180402026-06-08Northgate Cardiovascular Associates$8,326.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.