Claims workbench/CLM-2026-014223
Institutional claim · UB-04 · Paper

CLM-2026-014223

Pinecrest Bone and Joint Center, Orthopedic Surgery. Service 2026-02-23 at outpatient hospital (POS 22). Received 2026-03-23.

Denied
Billed
$9,402.00
1 line
Allowed
$5,171.10
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-00963-84
Date of birth
1992-07-09
Identity
Verified2 records, confidence 0.97
Claim record
CLMCLM-415675
Relationship
Self, Las Vegas, NV

Coverage and accumulators

Found by member ID

Plan
UNKNOWN PPO group GRP-1590
Coverage period
2021-08-01 to present
Deductible
$477.06 of $1,500.0032%
Out-of-pocket maximum
$1,647.67 of $6,000.0027%
Copays
office $25.00, specialist $40.00, emergency $350.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
3990196263
Network
In network
Rendering NPI
5654027957
Location
Denver, CO · TIN 27-9633140
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
129881
rev 0360
Knee arthroscopy with meniscectomy—11$9,402.00$5,171.10——DeniedCO197
Totals$9,402.00$5,171.10——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-332930
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-020498 (verified, link confidence 0.97).
EligibilityPassActive on 2026-02-23: UNKNOWN (PPO), effective 2021-08-01.
Timely filingPassReceived 28 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19729881 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Pinecrest Bone and Joint Center (3990196263).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Bone and Joint Center2026-02-23 12:03

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-03-23 00:17

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-03-23 12:44

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-332930.pdf6 pages

    Itemised statement totalling $9402.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 29881 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.