Claims workbench/CLM-2026-014336
Professional claim · CMS-1500 · Provider portal

CLM-2026-014336

Pinecrest Physical Therapy, Physical Therapy. Service 2026-07-20 at office (POS 11). Received 2026-08-18.

Approved
Billed
$522.00
3 lines
Allowed
$323.64
contract rate applied
Plan pays
$303.64
approved
Member owes
$20.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-68971-82
Date of birth
1989-11-21
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-407403
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
N/A PPO group GRP-6390
Coverage period
2024-12-01 to present
Deductible
$2,787.70 of $3,500.0080%
Out-of-pocket maximum
$1,431.76 of $10,500.0014%
Copays
office $20.00, specialist $40.00, emergency $250.00
Physical therapy visits
9 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
6162885167
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$228.00$141.36$20.00$121.36Paid
297161PT evaluation, low complexity—11$240.00$148.80$0.00$148.80Paid
397014Electrical stimulation, unattended—11$54.00$33.48$0.00$33.48Paid
Totals$522.00$323.64$20.00$303.64
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-747885
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-031849 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-20: N/A (PPO), effective 2024-12-01.
Timely filingPassReceived 29 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 9 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-07-20 12:49

    Patient seen for pain in right knee.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$522.00
Plan discount
$198.36
contracted rate
Plan paid
$303.64
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.