Claims workbench/CLM-2026-014338
Professional claim · CMS-1500 · Paper

CLM-2026-014338

Lakeside Physical Therapy, Physical Therapy. Service 2026-09-22 at office (POS 11). Received 2026-10-14.

Denied
Billed
$507.00
3 lines
Allowed
$314.34
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-07842-57
Date of birth
1964-06-11
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-414150
Relationship
Spouse, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-0713
Coverage period
2023-12-01 to present
Deductible
$178.05 of $1,500.0012%
Out-of-pocket maximum
$1,379.98 of $4,500.0031%
Copays
office $20.00, specialist $50.00, emergency $250.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
4129074496
Network
In network
Rendering NPI
5974461928
Location
Mesa, AZ · TIN 85-1332515
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$231.00$143.22——DeniedCO18
297140Manual therapy, 15 minutes—11$61.00$37.82——DeniedCO18
397161PT evaluation, low complexity—12$215.00$133.30——DeniedCO18
Totals$507.00$314.34——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-230055
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-017110 (verified, link confidence 0.99).
EligibilityPassActive on 2026-09-22: MEDICARE-ADV-A (MA), effective 2023-12-01.
Timely filingPassReceived 22 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-014337: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (4129074496).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 17 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-09-22 09:20

    Patient seen for pain in right knee.

  • SystemSystem: Claims system2026-10-14 04:50

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-014337: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0143372026-09-22Lakeside Physical Therapy$507.00Approved
CLM-2026-0053762026-08-15Unity Physical Therapy$4,064.00Needs review
CLM-2026-0051672026-02-08Canyon Diagnostic Imaging$221.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.