Claims workbench/CLM-2026-014381
Professional claim · CMS-1500 · EDI 837P

CLM-2026-014381

Heritage Physical Therapy, Physical Therapy. Service 2026-03-26 at office (POS 11). Received 2026-04-01.

Approved
Billed
$185.00
2 lines
Allowed
$114.70
contract rate applied
Plan pays
$74.70
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-17057-28
Date of birth
1974-01-03
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-428686
Relationship
Self, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-9694
Coverage period
2022-12-01 to present
Deductible
$1,241.64 of $3,500.0035%
Out-of-pocket maximum
$2,416.04 of $10,500.0023%
Copays
office $40.00, specialist $75.00, emergency $150.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
3597256130
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$140.00$86.80$40.00$46.80Paid
297014Electrical stimulation, unattended—11$45.00$27.90$0.00$27.90Paid
Totals$185.00$114.70$40.00$74.70
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-433930
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-016091 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-26: SELECT-EPO (EPO), effective 2022-12-01.
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 4 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-03-26 14:10

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$185.00
Plan discount
$70.30
contracted rate
Plan paid
$74.70
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0167032026-08-07Sunrise Medical Group$192.00Denied
CLM-2026-0166592026-05-21Sunrise Digestive Health Center$242.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.