Claims workbench/CLM-2026-014383
Institutional claim · UB-04 · EDI 837I

CLM-2026-014383

Riverside Bone and Joint Center, Orthopedic Surgery. Service 2026-05-27 at outpatient hospital (POS 22). Received 2026-06-12.

DeniedOut of network
Billed
$12,215.00
2 lines
Allowed
$5,496.75
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-68572-14
Date of birth
1954-05-23
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-419857
Relationship
Self, Dallas, TX

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group -
Coverage period
2024-08-01 to present
Deductible
$480.64 of $3,500.0014%
Out-of-pocket maximum
$5,649.10 of $14,000.0040%
Copays
office $40.00, specialist $50.00, emergency $250.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
3024134405
Network
Out of network
Rendering NPI
3598692960
Location
Scottsdale, AZ · TIN 60-0197648
Authorisation / referral
PA2025787428 / REF977383

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$1,543.00$694.35——DeniedCO204
229881
rev 0360
Knee arthroscopy with meniscectomy2511$10,672.00$4,802.40——DeniedCO204
Totals$12,215.00$5,496.75——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
Claim header
Patient account
PA-492238
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-026830 (verified, link confidence 1.00).
EligibilityPassActive on 2026-05-27: CORE-HMO (HMO), effective 2024-08-01.
Timely filingPassReceived 16 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025787428 on file for 73721, 29881.
Provider networkFailCO204Billing provider 3024134405 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Bone and Joint Center2026-05-27 16:16

    Patient seen for unilateral primary osteoarthritis, right knee.

  • SystemSystem: Claims system2026-06-12 04:08

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

Attachments

Documents received with the claim

  • Prior auth letterPA2025787428_approval.pdf2 pages

    Utilisation management approval letter for 73721 (MRI lower extremity joint without contrast), valid 2026-05-27 to 2026-08-25.

  • Itemized billitemized_PA-492238.pdf5 pages

    Itemised statement totalling $12215.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Provider network: Billing provider 3024134405 is out of network and the HMO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.