Claims workbench/CLM-2026-014384
Institutional claim · UB-04 · EDI 837I

CLM-2026-014384

Unity Bone and Joint Center, Orthopedic Surgery. Service 2026-06-30 to 2026-07-02 at inpatient hospital (POS 21). Received 2026-07-23.

Denied
Billed
$50,200.00
1 line
Allowed
$27,610.00
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-84985-16
Date of birth
1967-01-24
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-420862
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-8532
Coverage period
2021-11-01 to present
Deductible
$898.78 of $1,500.0060%
Out-of-pocket maximum
$33.55 of $4,500.001%
Copays
office $20.00, specialist $60.00, emergency $150.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Unity Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
5039337832
Network
In network
Rendering NPI
7927543307
Location
Los Angeles, CA · TIN 56-0316152
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$50,200.00$27,610.00——DeniedCO197
Totals$50,200.00$27,610.00——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-475691
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-06-30 to 2026-07-04
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-035031 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-30: CHOICE-PLUS-PPO (PPO), effective 2021-11-01.
Timely filingPassReceived 21 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19727447 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Unity Bone and Joint Center (5039337832).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $50,200.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Bone and Joint Center2026-07-02 18:25

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-07-23 05:38

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-07-23 14:24

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-475691.pdf3 pages

    Itemised statement totalling $50200.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 27447 require precertification; no authorisation number on the claim. High-dollar review: Billed $50,200.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.