Claims workbench/CLM-2026-014465
Professional claim · CMS-1500 · EDI 837P

CLM-2026-014465

Mesa Diabetes Center, Endocrinology. Service 2025-09-13 at office (POS 11). Received 2026-02-22.

Denied
Billed
$275.00
1 line
Allowed
$170.50
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-91434-17
Date of birth
1943-03-13
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-426198
Relationship
Self, Austin, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-6486
Coverage period
2022-08-01 to present
Deductible
$1,848.09 of $2,500.0074%
Out-of-pocket maximum
$2,232.74 of $10,000.0022%
Copays
office $20.00, specialist $50.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Diabetes Center
Endocrinology · taxonomy 207RE0101X
NPI
3634244123
Network
In network
Rendering NPI
8195421697
Location
Scottsdale, AZ · TIN 19-2073831
Authorisation / referral
none / REF224624

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$275.00$170.50——DeniedCO29
Totals$275.00$170.50——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
  • 2. E11.65 Type 2 diabetes mellitus with hyperglycemia
Claim header
Patient account
PA-328860
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015133 (verified, link confidence 1.00).
EligibilityPassActive on 2025-09-13: NAVIGATE-HMO (HMO), effective 2022-08-01.
Timely filingFailCO29Received 162 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Diabetes Center (3634244123).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Diabetes Center2025-09-13 13:53

    Established patient presents with type 2 diabetes mellitus without complications; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-02-22 01:46

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Timely filing: Received 162 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.