Claims workbench/CLM-2026-014470
Professional claim · CMS-1500 · EDI 837P

CLM-2026-014470

Heritage Physical Therapy, Physical Therapy. Service 2026-08-01 at office (POS 11). Received 2026-09-13.

Approved
Billed
$600.00
3 lines
Allowed
$372.00
contract rate applied
Plan pays
$352.00
approved
Member owes
$20.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-10370-08
Date of birth
1962-05-20
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-411338
Relationship
Child, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-8307
Coverage period
2024-11-01 to present
Deductible
$1,687.36 of $2,500.0067%
Out-of-pocket maximum
$1,159.09 of $10,000.0012%
Copays
office $20.00, specialist $60.00, emergency $150.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
6984777642
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / REF993566

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$284.00$176.08$20.00$156.08Paid
297161PT evaluation, low complexity—11$241.00$149.42$0.00$149.42Paid
397140Manual therapy, 15 minutes—11$75.00$46.50$0.00$46.50Paid
Totals$600.00$372.00$20.00$352.00
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-361304
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002814 (verified, link confidence 1.00).
EligibilityPassActive on 2026-08-01: NAVIGATE-HMO (HMO), effective 2024-11-01.
Timely filingPassReceived 43 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 5 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-08-01 17:30

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$600.00
Plan discount
$228.00
contracted rate
Plan paid
$352.00
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.