Claims workbench/CLM-2026-014477
Professional claim · CMS-1500 · EDI 837P

CLM-2026-014477

Heritage Physical Therapy, Physical Therapy. Service 2026-08-30 at office (POS 11). Received 2026-09-07.

Approved
Billed
$180.00
2 lines
Allowed
$111.60
contract rate applied
Plan pays
$91.60
approved
Member owes
$20.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-47721-25
Date of birth
1950-10-08
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-429315
Relationship
Self, Denver, CO

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group N/A
Coverage period
2021-11-01 to present
Deductible
$2,985.95 of $3,500.0085%
Out-of-pocket maximum
$651.27 of $14,000.005%
Copays
office $20.00, specialist $50.00, emergency $350.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
9582393267
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$132.00$81.84$20.00$61.84Paid
297014Electrical stimulation, unattended—12$48.00$29.76$0.00$29.76Paid
Totals$180.00$111.60$20.00$91.60
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-305644
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-032078 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-30: OPTIONS-PPO (PPO), effective 2021-11-01.
Timely filingPassReceived 8 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 8 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-08-30 16:08

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$180.00
Plan discount
$68.40
contracted rate
Plan paid
$91.60
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.