Claims workbench/CLM-2026-014489
Institutional claim · UB-04 · EDI 837I

CLM-2026-014489

Sunrise Imaging Center, Radiology. Service 2026-07-13 at outpatient hospital (POS 22). Received 2026-07-18.

Denied
Billed
$2,171.00
1 line
Allowed
$1,194.05
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member
Ann Singh
Member ID
UHC-68432-82
Date of birth
1944-09-18
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-419804
Relationship
Self, Miami, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9987
Coverage period
2024-07-01 to present
Deductible
$2,015.37 of $2,500.0081%
Out-of-pocket maximum
$1,094.20 of $7,500.0015%
Copays
office $30.00, specialist $50.00, emergency $250.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Imaging Center
Radiology · taxonomy 2085R0202X
NPI
9418627425
Network
In network
Rendering NPI
9418627425
Location
Mesa, AZ · TIN 78-4773350
Authorisation / referral
none / REF974691

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
174177
rev 0350
CT abdomen and pelvis with contrast—11$2,171.00$1,194.05——DeniedCO197
Totals$2,171.00$1,194.05——
Diagnoses (ICD-10-CM)
  • 1. R51.9 Headache, unspecifiedprincipal
Claim header
Patient account
PA-934385
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-033064 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-13: NAVIGATE-HMO (HMO), effective 2024-07-01.
Timely filingPassReceived 5 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Sunrise Imaging Center (9418627425).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Imaging Center2026-07-13 16:05

    Follow-up for headache, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-07-18 02:47

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-07-18 11:48

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-934385.pdf7 pages

    Itemised statement totalling $2171.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 74177 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.