Claims workbench/CLM-2026-014543
Professional claim · CMS-1500 · Paper

CLM-2026-014543

Pinecrest Medical Group, Family Medicine. Service 2026-07-13 at office (POS 11). Received 2026-07-18.

Denied
Billed
$183.00
2 lines
Allowed
$113.46
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-78916-82
Date of birth
2004-07-22
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-422508
Relationship
Self, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-5428
Coverage period
2024-02-01 to 2026-03-15
Deductible
$412.27 of $500.0082%
Out-of-pocket maximum
$500.85 of $1,500.0033%
Copays
office $25.00, specialist $75.00, emergency $150.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
5469942648
Network
In network
Rendering NPI
5079686411
Location
Austin, TX · TIN 84-7440514
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$149.00$92.38——DeniedCO27
290471Immunization administration2512$34.00$21.08——DeniedCO27
Totals$183.00$113.46——
Diagnoses (ICD-10-CM)
  • 1. J06.9 Acute upper respiratory infection, unspecifiedprincipal
  • 2. I10 Essential (primary) hypertension
  • 3. E78.5 Hyperlipidemia, unspecified
Claim header
Patient account
PA-307577
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009172 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-07-13 is after coverage terminated on 2026-03-15.
Expenses incurred after coverage terminated
Timely filingPassReceived 5 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Medical Group (5469942648).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Medical Group2026-07-13 09:42

    Established patient presents with acute upper respiratory infection, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-07-18 01:59

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-07-18 10:55

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-07-13 is after coverage terminated on 2026-03-15.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.